I never sent it. I just ran a virus and malware scan after she told me about it. Tap, then tap Try Again. You have entered the number correctly. They sent a screenshot of it and everything. No, this is not a late Halloween story. Check the phone's date and time settings. I have called customer service and no one can figure out the problem. If you still can’t send the message, tap, then tap Send as Text Message. Highlighted. Receiving phone number. It is becoming a daily issue now every afternoon. Delayed text messages that were sent around Valentine’s Day 2019 were received across the US overnight on November 7th. Date and time the message was sent and received. What is going on? One reader, Debra Achatz, told HuffPost in an email that she received a text from her husband of 50 years that simply read, “Dakota.” We can provide text message details (dates, times and phone numbers), but not the content of your messages. Thu, Mar 28, 2019 8:50 PM. We don't have a lot of details as to the specific root cause (we usually are not given that kind of information) but have been assured that it's being thoroughly investigated and is not expected to re-occur. Sprint uses CDMA and LTE technology. Sprint has been great up until now. Your iPhone doesn’t have a “no service” issue. Select Settings > Messages. If we send a text out to a Sprint user - they do not receive the text. Are you sure the message is not on your "Sent" folder? That sounds very odd. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Records are My sister is the only one that we can't text each other. Text Usage Details Request Form Account Owner Consent Release To obtain text message details, an account owner can complete this consent form, sign it and have it notarized before returning it to Sprint. We are very unhappy with this. Please click here to search the Active Community. Click on my name to send me a private message. My husband is though. Only thing is i don't have a record of it on my end, i never sent it (unless i sleep texted it). I would appreciate it. We are having issues with sending and receiving text messages in the afternoons from our home. There are two different types of wireless messages: Short-Message Service (SMS) messages and Text (aka mobile-message) messages. A number on my account shows international text messages in July and those were not made by any of my family. 0 Kudos Reply. We’re not able to retrieve some call or text details for usage incurred while roaming off the Sprint … Msg 2120 - You are not allowed to send text messages. Update, November 8, 2019 (02:00 AM ET): Sprint and Syniverse, a third-party vendor responsible for yesterday’s weird text phenomenon, have given official statements to … If so, can you dial *99 and talk? Sometimes you are not able to send text messages is mainly because of the Message app itself. This has caused a fight. Please click here to search the Active Community. She sent me a screen shot of it too. My company uses Enterprise Messaging to text message. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. Sprint Community Registration currently closed. The Airplane mode is not activated. r/Sprint: Sprint news, discussion, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. It has been happening for the past 2 weeks. I tried to delete, but the two options are to either delete the contact of to delete all text messages to and from everyone. Since Sprint has bought out Boost but didn’t change the name is it possible that I might should be using the one for Sprint. Yes, I want to see if you guys are connecting to an Airave, maybe a neighbor. Sorry to hear that you’ve been experiencing this issue, boostzugz! I have a major announcement regarding Calling PLUS. Please do, because this is creepy and disturbing. Click Preferences. The report does not include the content of the message. Text details displayed on your My Sprint account include: Sending phone number. If it’s so, fix the issue first. Think about all the green bubble people out there getting weird messages that iPhone users have "emphasized" a message in iMessage, which basically just repeats the text… If you try to send a message and you see with an alert that says Not Delivered, follow these steps: Check your network connection. How can we clear this up, get credit. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. Click My Sprint in the global navigation. Phone usage through a text on sprint text messages delayed 2019 why your deleted sprint text messages what are message status icons and send a… The Best Picture History 10000+ Reviews of The Best Pictures About History Try not to use the country code, such as starting with “00 (country code)” or “+ (country code)”. Click on the phone or device to restrict text messages. If you do not receive a cancellation confirmation, you can block future messaging by logging into your account at Sprint.com, My Sprint, My Preferences, and under Limits and Permissions, Block Text Messages, Block Only these numbers for inbound and outbound text messages, and add the 4-8 digit number that initiated the unwanted message. What is going on? In the early 2000s, if your phone has even just a bar of signal and your account has enough credits, you can send and receive text messages without worrying whether they would be transmitted or not. HELP! The one that says sending has a photo attached. It says sending but never sends. Someone recieved a text from me that I didn't send. (I used this a lot, You can try to force stop it and restart. Thanks. Sprint Complete so we are pleased to offer Fall Open Enrol... how does someone get a text I didn't send, Regarding Calling PLUS Service Decommission. If the text message that won't send has a photo or video in it, or you're trying to text a group of people, confirm that the settings to support these features are enabled. My sister has a sprint phone that is not an iPhone. Can you please send me a private message with your phone number and account pin number? Currently using WCTP and text messages send to Verizon, AT&T, T-Mobile, every carrier is fine except Sprint. If you are using Calling PLUS, a service that c... We know some customers regret passing on the chance to sign-up for Sign up for Sprint Complete NOW - it's Fall Open Enrollment Time! (zip code 95677). We are having issues with sending and receiving text messages in the afternoons from our home. Hey guys, please send us the following information via private message. I'd hate to have to walk down 4 flights of stairs and outside my building to get a signal every time I want to send a text to a Sprint customer while I'm at work. I also had friends receive text messages that I didn't send last night around 3 or 4 in the morning that they screenshot to me. Cannot receive text messages from Verizon and some businesses Ever since I ported my number to ATT (It was on Google voice for a while and other carriers before that) I have been unable to receive texts from Verizon and some businesses such as Valve's Steam service or Frontier airlines. Should he call from his cell phone? To add further mystery to the ordeal, people weren’t just receiving these messages; others were accused of sending them ― despite not having any evidence in their outgoing message logs. Date and time message was originally sent. Please help! We'll be investigating and we'll get back to you as soon as we find out what's going on. Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. Open your Messages app. Please use the My Sprint app or Sprint.com to manage your account. Hey folks, overnight, customers from most US carriers may have received or sent texts originally sent from that number several months ago. For Android, text (SMS) messages are sent over voice channel and usually no issues with send/receive. Solved: I'm having trouble sending a picture or video in a text message. My wife received a text from me at 12:30 last night. I’m also concerned that my business contacts may have been compromised as well. Also, it might be the case that this person has your name save with another number. We switched to Sprint from AT&T because we could not get service from our home. It seems to only happen from our home and in the afternoons. Tap More settings (three-dot icon) at the upper right. No one is sure what … Under SMS/MMS, toggle MMS Messaging and Group Messaging to the On (green) position. Our Community is BACK!! No. If your text messages keep failing to send in a particular area only, that’s an obvious sign that your phone may be getting weak cellular signal or not at all.